Terms of sales:

The terms and conditions detailed below are part of the booking contract and are binding.

Hotel rooms are available from 4pm on the day of arrival. Rooms must be vacated by 11 am on the day of departure.

When you book a room, it will be assigned regardless of your arrival time. For arrival after 8pm, you must telephone the hotel at 00 33 (0)2 54 70 58 40 in order to obtain the access code to the hotel.

You have to provide a valid credit card details to secure your booking.
Throughout the hotel applies non smoking policy. Abuse of smoking policy in a hotel will be charged 2 additional nights to compensate for the downtime necessary for deodorization.

 

Pricing:

Prices are in Euros and include VAT but excluding city tax payable at the hotel.

 

Payment:

The hotel accepts all major credit cards, including Visa, MasterCard, Club and American Express. A credit card detail will be required to guarantee the booking.

The bill must be settled directly with the hotel. No payment will be done on line with the exception of the cases stated below.

For bookings up to 3 rooms, payment will be taken at the time of booking if the validation date of the credit card expires before the date of arrival or if the date of arrival is more than 89 days after the time of booking.

For bookings of 4 rooms or more, a 20 % deposit will be taken at the time of booking. This is non reimbursable in case of cancellation. An extra 40 % will be taken 30 days before arrival, which is also nonrefundable in the event of cancellation or nonarrival.

Amendments:

For amendments concerning your booking arrangements (date, names, number of persons etc), you will need to email the hotel at contact@chateaudelarozelle.com contact@chateaudelarozelle or via telephone: 00 33 (0)2 54 70 58 40

Cancellations:

For up to 3 rooms: All cancellations must be emailed to contact@chateaudelarozelle.com

In case of cancellation made less than 2 days prior to arrival or in the case of nonarrival, you will be charged for the a first night of your originally booked stay.

For 4 rooms or more: All cancellations must be emailed to contact@chateaudelarozelle.com

In case of cancellation less than 30 days prior to due arrival, the full pre-payment made 60% of the booking will be forfeited.

I have read the terms and conditions of the Château de la Rozelle before making my order.
I understand and accept these terms and conditions.