Terms of sales:

The terms and conditions detailed below are part of the booking contract and are binding.

Hotel rooms are available/ Check in from 4pm on the day of arrival. Rooms must be vacated by 11 am on the day of departure.

When you book a room, it will be assigned regardless of your arrival time. For arrival after 8pm, you must telephone the hotel at 00 33 (0)2 54 70 58 40 in order to obtain the access code to the hotel.

You have to provide a valid credit card details to secure your booking.

The Château de la Rozelle operates a strict non-smoking policy. Smoking is strictly forbidden in all guest rooms/areas of the hotel . The the hotel reserves the right to charge a Room Recovery fee of two additional nights to compensate for the downtime necessary for deodorization if a guest is found to have smoked in their room

Pricing:

Prices are in Euros and include VAT but excluding city tax payable at the hotel.

Payment:

The hotel accepts all major credit cards, including Visa, MasterCard, Club and American Express. A credit card detail will be required to guarantee the booking.

The bill must be settled directly with the hotel. No payment will be done on line with the exception of the cases stated below.

For bookings up to 3 rooms, payment will be taken at the time of booking if the validation date of the credit card expires before the date of arrival or if the date of arrival is more than 89 days after the time of booking.

For bookings of 4 rooms or more, a 20 % securitiy deposit will be taken at the time of booking. This security deposit is non-refundable in case of cancellation. An additional 40 % will be taken 30 days before arrival, which is also non-refundable in the event of cancellation or no show.

Amendments:

For amendments concerning your booking arrangements (date, names, number of persons etc), you will need to email the hotel at contact@chateaudelarozelle.com contact@chateaudelarozelle or via telephone: 00 33 (0)2 54 70 58 40

Cancellations:

For up to 3 rooms: All cancellations must be emailed to contact@chateaudelarozelle.com

In case of cancellation made less than 2 days prior to arrival or in the case of nonarrival, you will be charged for the a first night of your originally booked stay.

For 4 rooms or more: All cancellations must be emailed to contact@chateaudelarozelle.com

In case of cancellation less than 30 days prior to due arrival, the full pre-payment made 60% of the booking will be forfeited.

I have read the terms and conditions of the Château de la Rozelle before making my order.
I understand and accept these terms and conditions.